Sales
Representative
Help homes and businesses in Accra discover Clearwater. GHS 15 per hour, plus GHS 30 for every customer you sign up who places an order.
Role Purpose
Find prospects. Talk to them. Turn them into customers.
The Sales Representative finds and reaches out to prospective customers, answers their questions about Clearwater's service, and helps convert them into paying customers. You'll work mostly by phone and WhatsApp from wherever you are in Greater Accra — Clearwater gives you the playbook, the prospect list, and the support; you bring the conversations.
You'll work a set shift agreed with your manager. During your shift, you're actively making calls, sending messages, and following up — with the goal of getting prospects to sign up on the Clearwater app and place their first paid order.
Every conversation is in your name and ours. We expect you to be honest, professional, and respectful in every interaction. In return, you get steady hourly pay, real upside on every sign-up that orders, and the chance to grow into a senior sales or team lead role as we scale.
Who This Is Really For
You like talking to people, and you don't mind hearing "no" — because you know the next call could be a "yes." Maybe you've sold airtime, worked in a shop or salon, run your own small business, or done telesales for a bank or telco. You're hungry to earn — both the steady hourly pay and the commission on every customer you bring in. You take pride in being honest with people, doing what you said you'd do, and showing up for your shift. You see this role not as a temporary gig, but as the first step into a real career at a fast-growing company.
What You'll Actually Do
The day-to-day of the role
Finding Prospective Customers
- Identify homes and businesses in Greater Accra that could benefit from reliable, clean water delivery
- Build a daily list of leads from neighborhoods, estates, restaurants, salons, schools, churches, and small businesses
- Use referrals from existing customers and community contacts to grow your pipeline
- Keep your lead list organised so no prospect slips through the cracks
Reaching Out & Following Up
- Call and message prospects from your shift — introducing Clearwater, what we deliver, and how it works
- Answer questions about pricing, delivery schedules, water quality, and how to sign up
- Follow up consistently with prospects who are interested but haven't signed up yet
- Send approved Clearwater materials (price lists, photos, links) via WhatsApp where helpful
Converting Sign-ups Into First Orders
- Walk customers through signing up on the Clearwater app or via the wait list
- Help customers place their first order and confirm their delivery slot
- Resolve any sign-up or onboarding issues by working with the operations team
- Earn GHS 30 commission for every prospect you sign up who places a paid first order
Honest, Professional Conversations
- Represent Clearwater with courtesy, honesty, and professionalism on every call and message
- Only make promises about pricing, service, or terms that have been authorised by Clearwater
- Listen to customer concerns carefully — a "no" today can become a "yes" next month
- Never use high-pressure, deceptive, or misleading sales tactics
Tracking Your Pipeline
- Log every call, message, and outcome in the Clearwater sales tracker — so we know who you spoke to and what they said
- Update the status of every lead (interested, follow-up, signed up, not interested) accurately
- Hand off prospects to the operations team cleanly when they're ready to sign up
Working With the Team
- Sync with your manager on what's working and what isn't — sales is a team sport
- Share scripts, objections, and tactics that close so the whole team gets better
- Communicate any customer issues or concerns you can't resolve directly to your manager promptly
Person Specification
What you bring — essential and desirable
Essential
Comfortable on the phone
You like talking to people. Cold calls, follow-ups, and WhatsApp conversations don't intimidate you — you find them energising.
Own a working smartphone
You have a smartphone in good working order, with reliable network and enough airtime/data to make calls and send messages throughout your shift.
Strong communication skills
Clear, polite, and persuasive — in person, on the phone, and over WhatsApp. Experience in retail, telco, market trading, hospitality, or any customer-facing role is a plus.
Honest and trustworthy
You will not misrepresent our service or use deceptive tactics. You handle confidential customer details with care.
Reliable on your shift
When your shift starts, you're reachable, online, and working. You give your manager honest notice if you can't make a shift.
SHS completed (or equivalent)
Senior High School completed, or comparable life and work experience. We care more about how you sell than what you studied.
Based in Greater Accra
You live in Greater Accra and can join occasional in-person team meetings or trainings. Most of the work itself is done by phone and WhatsApp.
Desirable
Nice to have, not required
- Previous sales, telesales, retail, or customer-facing experience
- A track record of hitting targets in a previous job or business
- Experience with mobile money and digital payments
- English plus Twi, Ga, or Ewe — multilingual reps reach more customers
- Comfort using WhatsApp Business, Google Sheets, or a CRM tool
- A strong personal recommendation from a previous employer or customer
Compensation & Terms
Steady hourly pay plus uncapped commission on every sign-up that orders
Hourly Base Rate
GHS 15 / hour
For every hour worked during your agreed shift
Commission Per Sign-up
GHS 30 / customer
For every customer you sign up who places a paid first order
Pay Schedule
Weekly · Mobile Money
Paid every Sunday for the prior Saturday–Friday week
Engagement
Independent Contractor
You provide your own working phone, airtime, and data
A few things to know up front
- You must provide your own smartphone in good working order, with reliable network and enough airtime/data to make calls and send messages throughout your shift.
- You work a set shift agreed with your manager. If you can't make it for illness or emergency, you let us know before your shift starts.
- Customer phone numbers and details are confidential — we treat the customer list as sacred and so should you.
- This is an independent contractor role under Ghanaian law. You handle your own taxes; we don't deduct SSNIT.
Why This Role
The earlier you join, the more you grow with us
Clearwater is growing fast in Accra, and our customer base is growing with us. Every household and business we sign up means one more family or business with reliable, clean water. Sales reps are at the front of that — you are the first person most of our customers ever talk to from Clearwater.
The reps who join us now and do the job well are the people we'll promote into senior sales, team lead, and sales management roles as we scale. The commission is uncapped on purpose — if you can sign up customers, you can earn well above the hourly base.
If you want steady pay, real upside, and the chance to grow with a company that's building something meaningful — we'd love to meet you.
Ready to Apply?
Tell us a bit about yourself, when you can work, and why this role interests you. No formal cover letter needed — just be yourself.
Questions? Reach us at ryan@clearwaterafrica.com